** Please note participation in this course requires a Field Service Contract and approval by Field Service Management **
Description: This in-depth 3.5-day training course is designed for Field Service Engineers who will be providing onsite support and startup services to NX Lighting Controls customers. Attendees will be introduced to NX Lighting Controls policies and procedures, learn about available resources and how to use them, and how to complete documentation and reports. Attendees will work with actual products, programming, and testing tools. Takeaways include learning how to verify system installation, identifying and troubleshooting installation issues, configuring, and programming NX System components to meet provided sequence of operations using the NX Lighting Control app and NX Site Manager, as well as other programming and troubleshooting tools.
Learning Objectives:
- Gain an in-depth understanding of NX Lighting Controls Field Service policies and procedures
- Learn how to provide required field service reports & documentation
- Learn how to work with and utilize Field Service support resources
- Gain an in-depth understanding of all NX Components
- Learn how to configure and program wired and wireless NX Systems
Prerequisites:
- Prior field service experience, in-depth knowledge & understanding of building electrical systems
- In-depth understanding of lighting control systems
